Privacy Policy


Golden Haus (“Golden Haus”, “we”, “us”) knows you value your privacy. So do we. This privacy policy explains the information we collect through as well as through other Golden Haus spa-managed websites or pages where this policy is posted or linked (collectively, the “Sites”). It does not apply to information collected offline.


We collect information from you when you submit it to us. For example, when you purchase a gift certificate, sign-up to receive information from us, submit a form, or respond to a survey.


We collect the following categories of information on our Sites, which may be considered personal information when maintained in identifiable form:

  • First and last name, email address, phone number, mailing address, username and password, and other information you provide on our Sites
  • Transaction and payment information you provide when purchasing a product or service on one of our Sites
  • Content and information that you submit when using the Sites, like surveys, reviews, and blog post comments
  • Usage, viewing, logs, metrics and other device and technical data collected when you visit our Sites, or open and reply to emails we send. This may include information such as your web request, Internet Protocol (“IP”) address, device identifiers, device information (such as OS type or browser type), cookie IDs, referring / exit pages and URLs, interaction information, domain names, pages viewed, crash data, and other similar technical data
  • Location information when your visit our Sites, including information either provided by a mobile device interacting with one of our sites or applications associated with your IP address.

We may also collect non-personally identifiable information. We may use both personal information and non-personally identifiable information to create aggregate information.


We may use the information collected for the following purposes:

  • To personalize your experience. For example, we may use  information to better tailor the features and content on our site to you. Or use technical data to remember your preference.
  • To process your transactions and requests, and respond to your questions and concerns. For example, if you submit a form or inquire about our services, we may use your data to respond to a process these requests.
  • To improve our website.
  • To improve customer service.
  • To send you news, updates, product information, event announcements and other marketing communications via email. You can opt-in or opt-out of marketing communications by clicking the unsubscribe link in the applicable email.  Please note that even after you opt out from receiving marketing messages from us, you may continue to receive transactional and service related messages.


We do not share your personally identifiable information with outside parties except in certain circumstances, including:

  • When our service providers are providing services on our behalf. For example, we may use an outside platform to host portions of our Sites, or we may use a credit card processing company to bill you for services you purchase. Unless otherwise expressly noted, when acting as Golden Haus agents, these services providers are prohibited from using the personal information we have shared with them for purposes other than those requested by us or required by law;
  • To enforce our terms, agreements, policies or rules, to help protect the security, integrity and availability of our or another party’s products, systems and services; to exercise or protect the rights, property (including intellectual property), or safety of Golden Haus, our users, or others; to comply with legal requirements; or in other cases if we believe in good faith that disclosure is required by law (including in response to a lawful subpoena or other law enforcement request);
  • In connection with a sale, divesture, or transfer of our company (including any shares in the company) or any combination of its products, services, assets, affiliates, and/or businesses. Your personal information (such as customer names and email addresses, and user information related to the Golden Haus) may be among the items sold or otherwise acquired in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganizations, liquidations, similar transactions or proceedings involving all or a portion of the company. You will be notified via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


Protecting the privacy of you children is especially important. For that reason, Golden Haus does not knowingly collect or solicit personaI information from anyone under the age of 13 in accordance with the Children’s Online Privacy Protection Act (COPPA) . In the event that we learn that we have collected personal information from a child under age 13, we will delete the information we have stored as quickly as possible. Our services, products and Sites are all directed to people who are at least 13 years or older.


At Golden Haus, we believe in being transparent about how we collect and use data. Our cookie policy is designed to inform you about our use of cookies, local storage objects and similar technologies. For ease of reference, we will use “cookies” to refer to all of these technologies.

We use cookies and other technologies to collect and analyze information about you and your usage of our Sites. We also use these technologies to test, analyze, deliver, and personalize our content and the experiences you receive. Cookies are small data files that a we transfer and store on your computer or device through your web browser, if you allow. This enables us to recognize your browser and capture and remember certain information, like your preferences for future visits.

Cookies also help us learn how well our Sites perform, personalize content, improve our Sites performance, and for analytics. We may also use cookies to help us deliver marketing or ad campaigns and to track their performance. You can find out more about cookies at


From time-to-time, we may change this privacy policy. Notices of any changes may be posted to our Sites or by other communication channels.


If you have any questions about this Privacy Policy or our privacy practices, please contact us at, or send mail to:

Golden Haus
170 Players Circle, Suite 16 & 17
Southlake, Texas 76092

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